Effective Date: February 25, 2026
Last Updated: February 25, 2026
This Privacy Policy describes how HypeCut LLC ("Company," "we," "us," or "our") collects, uses, stores, shares, and protects your personal information when you use the HypeCut platform and services (the "Service"). By accessing or using the Service, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.
1.1 "Personal Information" means any information that identifies, relates to, describes, or is capable of being associated with a particular individual.
1.2 "Usage Data" means technical and behavioral data collected automatically through your use of the Service.
1.3 "Content" means video clips, metadata, titles, descriptions, and other materials you submit or process through the Service.
1.4 "Connected Platforms" means third-party services (Twitch, YouTube, TikTok, Instagram) that you authorize to integrate with the Service.
1.5 "Processing" means any operation performed on data, including collection, storage, use, disclosure, and deletion.
When you create an account or authenticate through Connected Platforms, we collect:
(a) Username, display name, user ID, and email address;
(b) Profile picture, avatar, and public profile information;
(c) OAuth access tokens, refresh tokens, and authentication credentials;
(d) Account creation date, last login date, and account status.
When you connect third-party platforms to the Service, we collect and store:
(a) Platform-specific user identifiers and channel IDs;
(b) OAuth authorization tokens with associated scopes and permissions;
(c) Channel metadata including follower counts, subscriber counts, and engagement metrics;
(d) Upload history, posting status, and platform-specific analytics;
(e) API rate limits, quota usage, and connection health status.
We collect and process the following Content data:
(a) Video files, including raw clips and processed output;
(b) Clip metadata such as duration, resolution, format, and encoding parameters;
(c) Titles, descriptions, tags, and custom text provided by you;
(d) Timestamps, creation dates, and processing logs;
(e) Viewer engagement data including Bits transactions, clip requests, and user interactions.
We automatically collect Usage Data, including:
(a) Pages visited, features accessed, and navigation patterns;
(b) Clip creation frequency, processing times, and success/failure rates;
(c) Subscription tier, billing status, and payment history;
(d) Device information including browser type, operating system, and device identifiers;
(e) IP addresses, geolocation data, and network connection information;
(f) Session duration, login frequency, and activity timestamps;
(g) Error logs, crash reports, and diagnostic information.
When you subscribe to paid plans, we collect:
(a) Payment method details (processed securely by third-party payment processors);
(b) Billing address and tax identification information;
(c) Transaction history, invoice records, and refund requests.
When you contact us, we collect:
(a) Email correspondence, support tickets, and chat transcripts;
(b) Feedback, feature requests, and bug reports;
(c) Any information you voluntarily provide in communications.
We process your Personal Information based on the following lawful grounds:
3.1 Consent. You provide explicit consent when you create an account, connect platforms, or opt into specific features.
3.2 Performance of Contract. Processing is necessary to provide the Service, process clips, and fulfill our contractual obligations under the Terms of Service.
3.3 Legitimate Interests. We have legitimate business interests in improving the Service, preventing fraud and abuse, ensuring security, conducting analytics, and developing new features, provided such interests do not override your fundamental rights.
3.4 Legal Obligations. We may process data to comply with applicable laws, regulations, legal processes, or governmental requests.
We use collected information for the following purposes:
4.1 Service Delivery. To authenticate users, process clips, distribute Content to Connected Platforms, manage subscriptions, and provide core functionality.
4.2 Product Improvement. To analyze usage patterns, identify bugs, optimize performance, develop new features, and train machine learning models and artificial intelligence systems.
4.3 Analytics and Research. To aggregate, anonymize, and analyze data for business intelligence, market research, benchmarking, and statistical analysis.
4.4 Security and Fraud Prevention. To detect, prevent, and investigate fraud, abuse, security threats, unauthorized access, and violations of our Terms of Service.
4.5 Communications. To send service-related notifications, account updates, billing statements, security alerts, and marketing communications (where you have consented).
4.6 Legal Compliance. To comply with legal obligations, respond to lawful requests, enforce our rights, and protect the safety of users and the public.
We may share your information with third-party service providers who perform services on our behalf, including:
(a) Cloud hosting and infrastructure providers (e.g., Amazon Web Services);
(b) Payment processors (e.g., Stripe);
(c) Analytics and monitoring services;
(d) Customer support and communication platforms;
(e) AI and machine learning service providers.
These providers are contractually obligated to protect your data and use it only for the purposes we specify.
When you authorize connections to Twitch, YouTube, TikTok, Instagram, or other platforms, we share your Content and associated metadata with those platforms as necessary to fulfill the Service. Your use of such platforms is governed by their respective privacy policies.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. You will be notified of any such change via email or prominent notice on the Service.
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, or government agencies). We may also disclose information to:
(a) Enforce our Terms of Service and other agreements;
(b) Protect the security or integrity of the Service;
(c) Protect our rights, property, or safety, or that of our users or the public;
(d) Investigate fraud, abuse, or violations of our policies.
We may share aggregated, anonymized, or de-identified data that cannot reasonably be used to identify you with third parties for analytics, research, marketing, or other business purposes. Such data is not subject to this Privacy Policy.
Your data is stored on servers located in the United States, primarily in the AWS us-east-1 region. Video Content is stored in Amazon S3 with Intelligent Tiering for cost optimization.
We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
(a) Account Data: Retained while your account is active and for up to 90 days after account deletion to allow for recovery and resolve disputes;
(b) Video Content: Processed clips are retained for 30 days after creation, unless deleted earlier by you or required for legal purposes;
(c) OAuth Tokens: Retained until you disconnect the associated platform or revoke authorization;
(d) Transaction Records: Retained for 7 years to comply with tax and financial regulations;
(e) Logs and Analytics: Retained for up to 24 months for operational and security purposes;
(f) Anonymized Data: Retained indefinitely for analytics, research, and product improvement.
When you delete your account or request data deletion, we will delete or anonymize your Personal Information within 90 days, except where retention is required by law or necessary to resolve disputes, enforce agreements, or protect our rights. Anonymized or aggregated data derived from your information may be retained indefinitely and is not subject to deletion requests.
We maintain backup copies of data for disaster recovery and business continuity purposes. Backup data may persist for up to 90 days beyond the standard retention period and will be deleted in accordance with our backup retention schedule.
We implement industry-standard security measures to protect your information, including:
(a) Encryption in transit using TLS/SSL protocols;
(b) Encryption at rest for sensitive data stored in databases and file systems;
(c) Secure storage of OAuth tokens and authentication credentials;
(d) Access controls and role-based permissions;
(e) Regular security audits, vulnerability assessments, and penetration testing;
(f) Intrusion detection and monitoring systems;
(g) Secure software development practices and code reviews.
We maintain organizational policies and procedures to protect your data, including employee training, confidentiality agreements, and limited access to Personal Information on a need-to-know basis.
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security and are not responsible for unauthorized access, hacking, data loss, or other breaches beyond our reasonable control. You acknowledge and accept these inherent risks when using the Service.
8.1 Notification Obligation. In the event of a data breach that compromises your Personal Information, we will notify affected users and, where required by law, relevant supervisory authorities within 72 hours of becoming aware of the breach.
8.2 Notification Content. Breach notifications will include, to the extent known: the nature of the breach, categories of data affected, approximate number of affected users, potential consequences, measures taken to address the breach, and recommended actions for affected users.
8.3 Remediation Rights. We reserve the right to take any actions necessary to secure our systems, investigate the breach, and prevent future incidents, including temporarily suspending the Service, resetting passwords, or revoking access tokens.
You have the right to request access to the Personal Information we hold about you and, where applicable, receive a copy of such information in a structured, commonly used, and machine-readable format.
You may update or correct your account information at any time through your account settings. If you are unable to update information yourself, contact us at support@hypecut.tv.
You have the right to request deletion of your Personal Information, subject to certain exceptions where we are required or permitted to retain data by law. To request deletion, contact us at support@hypecut.tv or delete your account through the Service. Please note that:
(a) Deletion requests may take up to 90 days to process;
(b) We may retain anonymized or aggregated data indefinitely;
(c) Backup copies may persist for up to 90 days;
(d) We may retain certain data to comply with legal obligations or resolve disputes.
You have the right to request restriction of processing or object to processing of your Personal Information in certain circumstances, such as when you contest the accuracy of the data or object to processing based on legitimate interests.
Where processing is based on your consent, you have the right to withdraw consent at any time. Withdrawal of consent does not affect the lawfulness of processing prior to withdrawal.
You may disconnect Connected Platforms at any time through your account settings, which will immediately revoke our access to those platforms and delete associated OAuth tokens. When you disconnect a platform (YouTube, TikTok, or Instagram) from HypeCut, we immediately and permanently delete all data associated with that platform connection, including access tokens, refresh tokens, channel identifiers, and any platform-specific metadata. HypeCut retains no information from disconnected platforms.
You may opt out of marketing communications by clicking the unsubscribe link in emails or adjusting your communication preferences in account settings. You cannot opt out of service-related or transactional communications.
Your rights are subject to certain limitations and exceptions under applicable law. We may deny requests that are manifestly unfounded, excessive, or would adversely affect the rights of others.
10.1 Age Restriction. The Service is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13 years of age in compliance with the Children's Online Privacy Protection Act (COPPA).
10.2 Parental Consent Required. Users between the ages of 13 and 18 must have parental or guardian consent to use the Service. By using the Service, users in this age range represent that they have obtained such consent.
10.3 Parental Notice and Deletion. If we become aware that we have collected Personal Information from a child under 13 without verifiable parental consent, we will take immediate steps to delete such information within 30 days. Parents or guardians who believe their child has provided us with Personal Information should contact us at support@hypecut.tv.
10.4 Parental Rights. Parents and guardians have the right to review, request deletion of, and refuse further collection of their child's Personal Information. To exercise these rights, contact us at support@hypecut.tv with verification of parental relationship.
11.1 Cross-Border Transfers. Your information may be transferred to, stored, and processed in the United States and other countries where our service providers operate. These countries may have data protection laws that differ from those in your country of residence.
11.2 Legal Basis for Transfers. We rely on the following mechanisms for international data transfers:
(a) Standard Contractual Clauses approved by the European Commission;
(b) Adequacy decisions recognizing equivalent data protection;
(c) Your explicit consent to the transfer.
11.3 Consent to Transfer. By using the Service, you acknowledge and consent to the transfer of your information to the United States and other jurisdictions as necessary to provide the Service.
12.1 Use of Cookies. We use cookies, local storage, and similar tracking technologies to maintain sessions, store preferences, and collect analytics data.
12.2 Types of Cookies. We use the following types of cookies:
(a) Essential Cookies: Required for authentication and core functionality;
(b) Analytics Cookies: Used to understand usage patterns and improve the Service;
(c) Preference Cookies: Store your settings and preferences.
12.3 Cookie Control. You may disable cookies through your browser settings, but doing so may limit functionality of the Service.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
13.1 Right to Know. You have the right to request disclosure of the categories and specific pieces of Personal Information we have collected about you.
13.2 Right to Delete. You have the right to request deletion of your Personal Information, subject to certain exceptions.
13.3 Right to Opt-Out of Sale. We do not sell your Personal Information to third parties.
13.4 Right to Non-Discrimination. We will not discriminate against you for exercising your CCPA rights.
13.5 Authorized Agent. You may designate an authorized agent to make requests on your behalf by providing written authorization.
To exercise your CCPA rights, contact us at support@hypecut.tv.
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR):
(a) Right of access to your Personal Information;
(b) Right to rectification of inaccurate data;
(c) Right to erasure ("right to be forgotten");
(d) Right to restriction of processing;
(e) Right to data portability;
(f) Right to object to processing;
(g) Right to withdraw consent;
(h) Right to lodge a complaint with a supervisory authority.
To exercise your GDPR rights, contact us at support@hypecut.tv.
15.1 Face Detection Technology. The Service uses automated face detection technology (AWS Rekognition and Anthropic Claude AI) to analyze video frames and optimize clip cropping for vertical format. This processing occurs in real-time during clip creation.
15.2 No Biometric Storage. We do not create, store, or retain biometric identifiers, biometric templates, facial recognition databases, or any persistent biometric data. Face detection is performed solely for the purpose of identifying optimal crop regions and is not used for identification or authentication purposes.
15.3 Temporary Processing Only. Facial geometry data extracted during processing is used immediately for cropping decisions and is discarded upon completion of video processing. No facial recognition data persists beyond the processing session.
15.4 Consent and Opt-Out. By using the Service, you consent to automated face detection for video optimization purposes. If you do not consent to face detection, you should not use the Service, as this functionality is essential to core features.
15.5 State-Specific Rights. Residents of Illinois, Texas, Washington, and other jurisdictions with biometric privacy laws are informed that face detection occurs as described above. We comply with applicable biometric privacy laws, including notice, consent, and data retention requirements.
15.1 Use of Automation. We use automated systems and algorithms to process clips, detect content violations, analyze usage patterns, and make certain decisions regarding Service functionality.
15.2 Right to Human Review. You have the right to request human review of automated decisions that significantly affect you. Contact us at support@hypecut.tv to request such review.
17.1 Service Providers. We engage the following categories of third-party service providers who process your Personal Information on our behalf:
(a) Cloud Infrastructure: Amazon Web Services (AWS) for hosting, storage (S3), databases (DynamoDB), serverless computing (Lambda), and content delivery (CloudFront);
(b) AI and Machine Learning: AWS Rekognition for face detection, AWS Transcribe for audio transcription, Anthropic (Claude AI) for advanced video analysis;
(c) Payment Processing: Stripe and LemonSqueezy for subscription billing, payment processing, and customer management;
(d) Platform Integrations: Twitch, YouTube (Google), TikTok, and Instagram (Meta) for OAuth authentication and content distribution;
(e) Communication Services: Discord for webhook notifications and community integrations;
(f) Analytics and Monitoring: AWS CloudWatch for logging, monitoring, and operational analytics.
17.2 Data Processing Agreements. All service providers are bound by data processing agreements that require them to protect your information, process it only for specified purposes, and comply with applicable data protection laws.
17.3 Third-Party Privacy Policies. Each service provider has its own privacy policy governing their data practices. We encourage you to review the privacy policies of AWS, Stripe, LemonSqueezy, Twitch, YouTube, TikTok, Instagram, Discord, and Anthropic to understand how they handle your information.
17.4 No Control Over Third Parties. We are not responsible for the privacy practices of third-party service providers or Connected Platforms. Your use of such services is governed by their respective terms and privacy policies.
18.1 Types of Communications. We may send you the following types of communications:
(a) Transactional Communications: Account notifications, password resets, billing statements, security alerts, and service-related updates (cannot be opted out);
(b) Marketing Communications: Product announcements, feature updates, promotional offers, newsletters, and surveys (can be opted out);
(c) Administrative Communications: Terms of Service updates, Privacy Policy changes, and legal notices (cannot be opted out).
18.2 Opt-Out Methods. You may opt out of marketing communications by:
(a) Clicking the "unsubscribe" link in any marketing email;
(b) Adjusting your communication preferences in account settings;
(c) Contacting us at support@hypecut.tv with your opt-out request.
18.3 Opt-Out Processing. We will process opt-out requests within 10 business days. You may continue to receive communications during this processing period.
18.4 Transactional Communications. You cannot opt out of transactional or administrative communications, as they are necessary for the operation of the Service and your account security.
19.1 DNT Signal Response. Some web browsers transmit "Do Not Track" (DNT) signals to websites. Currently, there is no industry standard for how to respond to DNT signals.
19.2 Our DNT Policy. We do not currently respond to or honor DNT signals. We collect information as described in this Privacy Policy regardless of DNT settings. You may control cookies through your browser settings as described in Section 12.
20.1 No Collection of Sensitive Data. We do not knowingly collect or process sensitive Personal Information, including:
(a) Social Security numbers, driver's license numbers, or government identification numbers;
(b) Financial account numbers, credit card numbers, or banking information (payment data is processed by third-party payment processors);
(c) Health information, medical records, or genetic data;
(d) Racial or ethnic origin, political opinions, religious or philosophical beliefs;
(e) Trade union membership, sexual orientation, or sex life information;
(f) Biometric data for identification purposes (see Section 15 for face detection disclosure).
20.2 Inadvertent Collection. If you voluntarily provide sensitive information in communications, support tickets, or user content, we will handle such information in accordance with this Privacy Policy and applicable law. We recommend that you do not provide sensitive information unless specifically requested.
21.1 Merger, Acquisition, or Sale. In the event of a merger, acquisition, reorganization, bankruptcy, dissolution, sale of assets, or other corporate transaction, your Personal Information may be transferred to the acquiring or successor entity as part of the transaction.
21.2 Advance Notice. We will provide advance notice of any such transfer via email and prominent notice on the Service at least 30 days before the transfer occurs, unless prohibited by law or court order.
21.3 Successor Obligations. Any successor entity will be bound by the terms of this Privacy Policy or will provide you with notice of changes and an opportunity to opt out or delete your account before the transfer.
21.4 Your Rights. You have the right to delete your account and request deletion of your Personal Information before any business transfer is completed. Contact us at support@hypecut.tv to exercise this right.
22.1 Compliance with Legal Process. We may disclose your Personal Information in response to lawful requests from public authorities, including:
(a) Court orders, subpoenas, search warrants, or other legal process;
(b) National security or law enforcement requirements;
(c) Regulatory investigations or government inquiries;
(d) Requests to comply with applicable laws or regulations.
22.2 User Notification. We will attempt to notify affected users of legal requests for their information unless:
(a) Notification is prohibited by law, court order, or legal process;
(b) We believe notification would create a risk of harm or obstruct a legal investigation;
(c) The request involves emergency circumstances requiring immediate disclosure.
22.3 Transparency Report. We may publish periodic transparency reports disclosing aggregate statistics about legal requests received, without identifying specific users or cases.
22.4 Challenge Invalid Requests. We reserve the right to challenge or seek to narrow overly broad or legally deficient requests for user information.
23.1 No Content Monitoring. We do not proactively monitor, review, or screen user-generated content (video clips, titles, descriptions) for copyright infringement, violations of third-party rights, or compliance with platform community guidelines.
23.2 User Responsibility. You are solely responsible for ensuring that content you create, process, or distribute through the Service complies with applicable laws, platform policies, and third-party rights. We are not liable for user content or its distribution.
23.3 Automated Filtering. We may use automated systems to detect and filter prohibited content based on your configured settings (e.g., blocked words), but we do not guarantee the accuracy or effectiveness of such systems.
23.4 Takedown Procedures. We respond to valid DMCA takedown notices and other legal requests to remove content as described in Section 25. We may also remove content that violates our Terms of Service at our sole discretion.
24.1 API Usage. If you access the Service through our API (including Stream Deck plugin, browser extensions, or third-party integrations), you agree to use the API only for authorized purposes and in compliance with our API documentation and rate limits.
24.2 API Data Collection. When you use the API, we collect:
(a) API keys, authentication tokens, and access credentials;
(b) API request logs, including endpoints accessed, request parameters, and response codes;
(c) Rate limit usage, quota consumption, and error rates;
(d) IP addresses, user agents, and device identifiers.
24.3 API Security. You are responsible for maintaining the security of your API keys and credentials. Do not share API keys publicly or embed them in client-side code. Report any suspected compromise to support@hypecut.tv immediately.
24.4 API Restrictions. You may not use the API to:
(a) Exceed rate limits or circumvent usage restrictions;
(b) Access data you are not authorized to access;
(c) Reverse engineer, decompile, or attempt to extract source code;
(d) Build competing products or services;
(e) Violate any applicable laws or third-party rights.
16.1 Temporary Storage. Video clips processed through the Service are stored temporarily for 30 days to facilitate distribution to Connected Platforms. We do not publicly host or display user content.
16.2 Copyright Infringement Notices. If you believe that content stored on our servers infringes your copyright, you may submit a DMCA takedown notice to support@hypecut.tv. Upon receipt of a valid notice, we will promptly remove or disable access to the allegedly infringing material.
16.3 User Responsibility. You are solely responsible for ensuring that content you process through the Service does not infringe third-party intellectual property rights. We do not review or monitor user content for copyright compliance.
16.4 License Grant for Internal Use. By using the Service, you represent and warrant that you have all necessary rights to grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license to use, reproduce, modify, and display any video clips processed through the Service for quality control, testing, product development, marketing, promotional materials, and service improvement purposes. This license includes the right to use clips in demonstrations, case studies, social media posts, advertisements, and other marketing materials without compensation or attribution to you. You agree to indemnify and hold us harmless from any claims arising from our use of clips as authorized herein. You waive any moral rights or rights of publicity related to such use.
26.1 Deletion Request Methods. You may request account deletion by:
(a) Using the "Delete Account" option in your account settings;
(b) Emailing support@hypecut.tv with your account details and deletion request;
(c) Submitting a deletion request through our support portal.
26.2 Deletion Timeline. Upon receiving a valid deletion request:
(a) Your account will be immediately deactivated and inaccessible;
(b) Personal Information will be deleted within 90 days;
(c) Backup copies may persist for up to 90 additional days;
(d) You will receive confirmation once deletion is complete.
26.3 Data Retained After Deletion. The following data may be retained after account deletion:
(a) Transaction records for 7 years (tax and financial compliance);
(b) Anonymized or aggregated data (indefinitely);
(c) Data required for legal compliance, dispute resolution, or fraud prevention;
(d) Logs and audit trails for security and operational purposes (up to 24 months).
26.4 Irreversible Action. Account deletion is permanent and irreversible. You will lose access to all clips, settings, analytics, and account data. We cannot recover deleted accounts.
26.5 Outstanding Obligations. Deletion does not relieve you of outstanding payment obligations or liability for prior use of the Service.
17.1 Right to Modify. We reserve the right to modify, amend, or update this Privacy Policy at any time, in our sole discretion, with or without notice.
17.2 Notice of Changes. Material changes will be communicated via email, in-app notification, or prominent notice on the Service at least 30 days before the changes take effect.
17.3 Acceptance of Changes. Your continued use of the Service after changes become effective constitutes your acceptance of the updated Privacy Policy. If you do not agree to the changes, you must discontinue use of the Service and may request deletion of your account.
17.4 Version History. Previous versions of this Privacy Policy are available upon request.
18.1 Governing Law. This Privacy Policy and any disputes arising out of or related to it shall be governed by the laws of the State of Florida, without regard to conflict of law principles.
18.2 Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to this Privacy Policy or our data practices shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, as set forth in our Terms of Service.
18.3 Class Action Waiver. You agree to bring claims only in your individual capacity and not as a plaintiff or class member in any purported class, representative, or collective proceeding.
18.4 Venue. To the extent arbitration does not apply, you agree that any legal action shall be brought exclusively in the state or federal courts located in Florida.
19.1 Disclaimer. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL LIABILITY FOR:
(a) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA;
(b) DATA LOSS, CORRUPTION, OR DELETION;
(c) THIRD-PARTY DATA BREACHES OR SECURITY INCIDENTS;
(d) ERRORS, INACCURACIES, OR OMISSIONS IN DATA PROCESSING;
(e) FAILURE TO DELETE DATA AS REQUESTED DUE TO TECHNICAL LIMITATIONS.
19.2 Cap on Liability. OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO DATA PRIVACY OR SECURITY SHALL NOT EXCEED THE AMOUNT PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
HypeCut LLC
^nEmail: support@hypecut.tv
We will respond to your inquiry within 30 days of receipt.